We know that when you invest in a CRM solution you expect to receive top quality customer support, and that customer care and support form a major part of a product decision. Our goal is to ensure that you get the highest value from your SageCRM.com solution.

Standard (included with subscription)

• Frequently asked questions (step-by-step how-to instructions)
• 5 cases per named user, per month (Web form, e-mail, or phone)
• Connectivity Support
• 48-hour response time
• Available from 6:00am to 5:00pm PST, Monday, Tuesday, Thursday, and Friday; 6:00am to 4:00pm PST, Wednesday
• Dedicated CRM technical support team
• Telephone: 1-866-856-0703
• E-mail: support.sagecrm@sage.com

Connectivity Support
If you cannot access your SageCRM.com application, please call Connectivity Support at 1-877-223-4828. The support available at this phone number is for connectivity issues only. All SageCRM.com related support tools and information can be found in the SageCRM.com System Help.