Frequently Asked Questions
Have a question about the Customer Reference Program? View our frequently asked questions to learn more.
- What is the Sage Software Customer Reference Program?
- What does it mean to be a reference?
- How will I benefit from participating in the reference program?
- Do I have to allot a great deal of time and energy to be a reference?
- My organization does not allow me to endorse publicly. Are there other reference opportunities available for me?
- What makes a great success story?
- How do I become part of the Sage Software Customer Reference Program?
Q: What is the Sage Software Customer Reference Program?
A: The Sage CRM Solutions Customer Reference Program provides an opportunity for Sage Software customers to promote their success with Sage CRM products while receiving benefits such as product discounts and exclusive offers. Reference opportunities include participating in calls with prospective Sage Software customers, involvement in public relations and industry analyst interviews, or potential to be selected as a success story to be posted on www.act.com or www.Sagecrmsolutions.com.
Q: What does it mean to be a reference?
A: Being a reference means acting as a promoter for Sage Software through a range of activities that contribute to meeting both your objectives and our objectives. References take part in flexible opportunities for customers to gain visibility and recognition by sharing their successes.
Q: How will I benefit from participating in the reference program?
A: The program provides an opportunity for current customers to generate positive exposure for their organizations while receiving generous discounts on a variety of purchases including: product licensing costs, upgrades, support plans, and more, along with generating positive exposure for your organization, your people, and your products and services.
Q: Do I have to allot a great deal of time and energy to be a reference?
A: We understand that your time is extremely valuable and we have created participation opportunities ranging from as little as a 15 minute time commitment to some activities which can typically be completed in under an hour. You specify which activities you wish to partake in, how often you agree to be contacted, and we will always respect those preferences you define.
Q: My organization does not allow me to endorse publicly. Are there other reference opportunities available for me?
A: Yes, we have opportunities which do not require public endorsement. By serving as a sales reference, you can participate in a call with a prospective Sage Software customer to explain how Sage CRM products are utilized in your company and answer questions about software functionality and implementation.
Q: What makes a great success story?
A: Showcasing our customers’ successes is a mutually beneficial way to promote Sage CRM products while exposing the accomplishments of our customers and their companies. We look for companies using current versions of our software to demonstrate the success they’ve realized by implementing Sage CRM products. Typically we look for organizations that can quantify the results of implementing one of our solutions – whether its hours saved, an increase in sales etc. Success Stories are published on our website and used as sales collateral.
Q: How do I become part of the Sage Software Customer Reference Program?
A: Contact Sage CRM Solutions Customer Reference Program Manager, at CustomerReferenceProgram.na@sage.com or call directly at 480-444-4923 to discuss program details and reference opportunities.