Looking for CRM Your Way?

Download our complimentary guide “17 Rules of the Road for CRM.”

Sage SalesLogix is the CRM solution that gives your sales team the competitive advantage to close more sales. Start with its easy-to-use customization tools, and then deploy it on your salesteams’ laptops, browsers, or PDAs – whichever suits them best. It’s so quick to adapt to the way they work, leading analysts have ranked it among the leaders in customization, ease of use and overall performance. Optimize your customers’ experience and boost performance as you chalk up more sales with Sage SalesLogix --- CRM Your Way.

Download "17 Rules
of the Road for CRM"
Watch a Sage SalesLogix Demo

CRM Solutions Build Strong, Profitable Customer Relationships

Customer Relationship Management (CRM) solutions provide a complete view of customer interactions across your entire organization—from sales and marketing to customer service and support—to help you acquire, retain, and develop profitable customer relationships. Whether your employees are conducting an in-person sales call, creating a marketing campaign, responding to a billing inquiry, or resolving service issues, they’ll always have the information they need to perform their jobs effectively and deliver outstanding customer experiences.


With the right CRM solution, you can:
  • Build lasting, profitable relationships by maximizing the effectiveness of every customer interaction.
  • Target the most profitable prospects, track all aspects of marketing campaigns in one place, and analyze campaign ROI.
  • Automate key aspects of the selling cycle to increase productivity and maximize team selling effectiveness.
  • Resolve customer requests quickly and capitalize on new selling
    opportunities.

With Sage Software, you have the
freedom to choose a CRM software
solution that best fits your unique
business requirements, you have
flexibility in deployment methods (on-
site or on-demand via the Web), and you
have options to move easily between
Sage CRM Solutions as your business
evolves.


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Efficiently Manage Sales and Customer Information

Shorten your sales cycle and help close more deals. Sage SalesLogix sales software provides the tools and resources to effectively manage all aspects of the sales cycle and increase sales team performance. Now you can automate key sales processes as well as monitor and forecast sales activity.


Sage SalesLogix sales software enables you to:
  • Access detailed account and
    contact information in one place.
  • Track opportunities from lead
    through close.
  • Manage team calendars
    and activities.
  • Monitor and forecast sales
    activity and revenue.
  • Report on sales activities
    and effectiveness.

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Drive Results through Effective Marketing Campaigns

Develop and execute meaningful marketing programs that drive results. Sage SalesLogix marketing software provides full-scale marketing automation and campaign management, designed to target your most profitable prospects and customers and shorten your sales cycle.


Sage SalesLogix marketing
software enables you to:
  • Identify your profitable
    customer segment.
  • Build and launch multi-
    channel campaigns.
  • Manage campaigns from start
    to finish.
  • Measure ROI and report
    campaign metrics.

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Track and Resolve Customer and Product Issues

Foster lasting and profitable relationships with customers. Sage SalesLogix customer service and support software provide robust automation capabilities for tracking, managing, and resolving customer questions/requests and product support issues. Information is integrated for a complete customer view, and costs are reduced by enabling customers to find the answers they need online.


Sage SalesLogix customer service
software enables you to:
  • Manage call and defect tracking,
    service contract renewals,
    and returns.
  • Receive escalation alerts via
    phone, e-mail, or pager.
  • Quickly search and locate
    resolutions to customer issues.
  • Efficiently manage issues through
    detailed ticket information.

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Access Customer Information On-the-Road

Your work doesn’t stop when you leave the office; get the customer information you need no matter where you are. Sage SalesLogix mobile CRM makes account, contact, opportunity, and ticket management available from handheld devices so you always have access to the most up-to-date customer information, whether in the office or on the road.


Sage SalesLogix mobile CRM enables you to:
  • View, edit, and add contact and
    account details; take notes;
    schedule meetings; complete
    activities; update opportunities;
    and review ticket information.
  • Quickly access key customer
    information using lookups or
    filtered searches.
  • Easily customize the application
    using visual drag-and-drop
    design tools.

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Achieve Greater Success with Informed Business Decisions

Make effective, timely, informed business decisions to achieve better results. Sage SalesLogix provides powerful business intelligence capabilities, including Sage SalesLogix Visual Analyzer, Dashboard, and Packaged and Custom Reports. Access and analyze key performance indicators at all levels of your organization.


Sage SalesLogix business intelligence capabilities enable you to:
  • Go to a single location for
    instantly accessing the sales
    reporting information critical to
    your success, such as top
    opportunities, closed deals, and
    other key indicators.
  • Gain deep insight into
    organizational and individual
    performance.
  • Transform your data into
    actionable information through
    business analytics tools.

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Work Efficiently within your Organization through Application Integration

The tight integration between Sage SalesLogix and Sage Software back-office solutions enables everyone in your organization—from sales and marketing to accounting and finance to support and shipping—to work together, efficiently, in the business of building profitable customer relationships.


Integrating Sage SalesLogix with your back-office applications gives your employees greater insight by enabling them to:
  • Quickly identify cross-sell and
    up-sell opportunities
  • Easily access payment history
    information and purchasing
    power
  • Identify availability of products
    for Sales
  • Quickly assist customers with
    order status
  • Generate more accurate quotes
    and proposals

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